PRIVACY & TERMS

Last modified, 19.07.2022

Muslim Assistant app, which is a utility/lifestyle app about the religion of Islam, developed by Assistant App Teknoloji Inc., has provided these Terms & Conditions below. By clicking “I Accept”, “Continue” or “Next” buttons, Users confirm that they’ve accepted these Terms.

1. USE OF SERVICE

1.1 User may not under any circumstances: (i) copy, sell, distribute, transmit, publicly display, rent, lease, export, publish or otherwise reproduce the App or any part thereof in any form by any means; and/or (ii) adapt, modify, decompile, disassemble and/or reverse engineer the App or any part thereof.

1.3 Muslim Assistant reserves the right (but shall not be obliged) to introduce new products, applications, programmes, services, functions and/or features (collectively, “New Services”) to the App and/or Service. The term “Service” shall include New Services which are provided at no charge or fee unless otherwise indicated.

1.4 All New Services shall be governed by these Terms & Conditions and may be subject to Additional Terms which User shall be required to agree to before access to and use of such New Services are provided. In the event of any inconsistency between these Terms & Conditions and the Additional Terms, the Additional Terms shall prevail in so far as the inconsistency relates to the service, product and/or programme in question unless otherwise provided.

1.5 Users may be required to make an additional payment to use or access New Services or features inside the app.

1.6 Google Maps, Youtube API, Yandex, Facebook APIs: Some parts of the App and Service implement Google Maps, Youtube API, Yandex, Facebook API(s). By accessing and using such parts of the App and/or Service which implements Google Maps, Youtube API, Yandex, Facebook API(s), User also agrees to be bound by Google Maps, Youtube API, Yandex and Facebook’s Terms of Service and Google, Yandex, Facebook Privacy Policy, as may be updated from time to time.

Google’s Terms of Service and Google Privacy Policy

Apple Privacy Policy

Youtube API Terms of Service

Yandex terms of service and Yandex Privacy Policy

Facebook terms of service and Facebook Data Policy

1.7 As Muslim Assistant, we publish this Privacy Statement to inform Users what information we collect and how we use it to personalize and continually improve User experience. This Privacy Statement applies to Muslim Assistant and its services which collect data from User and does not apply to the product or service that which does not link to this statement or has its privacy statement respectively.

What Muslim Assistant Collects

Muslim Assistant collects the following data from User and Users use of the App and of the services available through the App (“Services”):

We collect, process and use information that User provides or makes available to us when accessing or using our App and Services. Examples of such information include:

The information of User’s access or use of the App and/or Services such as User’s modifications to any of settings; dhikrs, prayer times, messages written on Message Editor (Solely, the written text inside the app) and Qur’an reading the page where the User is left off.

We also receive, store and process information, including personal data, when User access or use the App, including but not limited to:

Device-specific information relating to User's device, for example, device brand and model, operating system version, device language, unique device identifiers (such as IDFA), and mobile network information (such as mobile carrier);

Geolocation information, including but not limited to IP addresses used to connect devices to the internet, GPS data and network services data, anonymously. Application-specific information relating to the App; like application version number, activity on the App and Subscription status.

1.8 Muslim Assistant offers signup options which will be explained in detail at section 6. Users must be aware that only one Muslim Assistant account could be logged in a single device at a time. Multiple login is not supported. User should logout from a device to login from another or previous session is terminated when User logins from a new device. 

2. ADVERTISING

2.1 Generally, the App and/or Service displays advertising provided by various third-party advertising platforms. Muslim Assistant has limited control over the advertising displayed and seeks User understanding in respect of display advertising which may be perceived to be unaligned with the content and purpose of the App, and in the event, any displayed advertising offends User. Offensive and sensitive ad categories like Gambling, Betting and Sexuality, are banned. In addition to, Muslim Assistant app does not accept responsibility of outcomes, of any ad impressions may be from those sensitive ad categories or any other categories.

2.2 List of Ad Network Companies serving ads in Muslim Assistant App and Apps under Muslim Assistant with their origin of Country and Privacy Policy or Privacy Shield Information.

Company, Country, Privacy Policy Statement Links below, respectively.

Facebook Inc., United States, https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC

Google LLC, United States, https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI

Mopub, Inc., United States, https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO

InMobi, United States and India, https://www.inmobi.com/publisher-data-protection-rider

Chartboost, United States, https://www.privacyshield.gov/participant?id=a2zt0000000TTbcAAG

Applovin, United States, https://www.privacyshield.gov/participant?id=a2zt0000000TNsVAAW

Other Services

Bugsnag,Inc., United States, https://www.privacyshield.gov/participant?id=a2zt0000000TSeVAAW

Appsflyer, United States, https://www.appsflyer.com/legal/privacy-policy/

Deepwall, Turkey, https://www.deepwall.com/privacy-policy

3. DISCLAIMERS

3.1 Data and information provided through the App and/or Service may be from various sources, including third-party content providers. Such data and/or information are provided for informational purposes only and are not intended to replace any official information provided by User’s local Mosque or any other religious authority. Whilst every effort is taken to ensure high standards and quality for the data and information provided through the App and/or Service, Muslim Assistant makes no representations as to the accuracy, timeliness, adequacy or commercial value of all such data and/or information. Muslim Assistant and any of their content providers shall not be liable for any inaccuracies, errors or delays in the data and information furnished through the App and/or Service, or for any actions taken in reliance thereon. User should not act on such data or information without first independently verifying its contents. Most of the content sources and information in the app is referenced from the Presidency of the Republic of Turkey, the Presidency of Religious Affairs. Where, Presidency of the Republic of Turkey, Presidency of Religious Affairs doesn’t have any liability, responsibility or connection with the Muslim Assistant App.

3.2 Muslim Assistant is under no obligation to monitor or review messages, postings, transmissions, and the like on or accessible through the App and/or Service, and assumes no responsibility or liability arising from the content on or accessible through the App and/or Service nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, inaccuracy or any other objectionable material or content on or accessible through the App and/or Service, now or in the future.

3.3 Any hyperlink to any other website or webpage is not an endorsement or verification of such website or webpage and should only be accessed at User’s own risk.

4. NO WARRANTY

4.1 The App and Service and all information, materials, services and functions contained therein including, software, programs, data, databases, text, graphics, photographs, animations, audio, music, video, links or other materials, are provided “as is” and “as available”. No warranty of any kind, implied, express or statutory, including but not limited to any warranties of title, non-infringement of third party rights, merchantability, satisfactory quality, fitness for a particular purpose and freedom from computer virus or other malicious, destructive or corrupting code, agent, program or macros, is given in conjunction with the app or service, or any information and materials provided through the app or service. Without prejudice to the generality of the foregoing, Muslim Assistant does not warrant: (i) the accuracy, timeliness, adequacy or completeness of the information, materials, services and/or functions provided through the App and/or Service; (ii) that use of and/or access to the App, Service or any information or any materials provided through the App or the Service, or the operation of the App, will be uninterrupted, secure or free from errors or omissions or that any identified defect will be corrected; (iii) that the App, Service or any information or materials provided through the App or Service will meet the requirements or are free from any virus or other malicious, destructive or corrupting code, agent, program or macros; and (iv) that use of the App and/or the materials displayed on the App and/or the Service by User will not infringe the rights of third parties.

4.2 In addition, Muslim Assistant makes no warranty regarding any applications, products or services that may be or which are purchased or obtained, or any transactions entered into, through the App or Service.

4.3 User acknowledges and agrees that Muslim Assistant does not warrant the security of any information transmitted by or to User using the App or Service and User hereby accept the risk that any information transmitted or received using the App or Service may be accessed by unauthorised third parties and/or disclosed by Muslim Assistant and by its officers, employees or agents to third parties purporting to be User or purporting to act under User’s authority.

4.4 User will not hold Muslim Assistant or any of its officers, employees or agents responsible or liable, in contract, tort (including negligence or breach of statutory duty), equity or otherwise, for any such access or disclosure or for any damages, losses, expenses or costs (whether direct or indirect, or whether foreseeable or not) suffered or incurred by User as a result of any such access or disclosure.

5. USER MATERIALS

5.1 User will not disclose User’s contact details to other Users through the App and/or Service and will adhere to any instructions or guidelines which Muslim Assistant may publish or make available from time to time.

5.2 Muslim Assistant doesn’t endorse or assume any responsibility for the contents of User’s transmissions or communications through the App and/or Service and User is solely responsible therefor. User warrants and represent that User has the right and authority to submit User Materials and that User Materials do not infringe the intellectual property rights or any other rights of any third party. User hereby grant to Muslim Assistant a non-exclusive, worldwide royalty-free, irrevocable licence and right to host, transmit, distribute or use (which will include without limitation, the right to copy, reproduce and/or publish) the User Materials in connection with the provision of the Service to User and for the purposes User have instructed or requested.

6. DATA WE COLLECT

6.1 While using Our Service, We may ask Users to provide Us with certain personally identifiable information that can be used to contact or identify Users. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Public profile picture of Email, Facebook and Gmail accounts, depending on the account choice of signup process

This collection of information is only available when User creates an account on Muslim Assistant app through third-party services like Email signup, Facebook signup, Google Signup options. 

User agrees that, by creating an account, consent is given to Muslim Assistant app to send emails for, including but not limited to, new account creation, password reset or payment failure occasions. 

Muslim Assistant keeps activity progress of the User, with an associated account that, In any case of data loss or inability to access an account or log in, Muslim Assistant app doesn’t have a legal obligation to restore the data back or provide the service to the User. 

If the Users accidentally create additional accounts on Muslim Assistant app, which may consist of choices of multiple Google, Facebook or Email accounts, Users must be aware that all accounts are separate and can not be tied or combined unless they have been created with the same email address. Users could demand account deletion of accidentally created accounts by contacting [email protected] email address.

6.2 DELETION OF INFORMATION

Retention of collected data subjects to the Third Party companies limits, which are listed at 2.2. Of Muslim Assistant or any other apps of Muslim Assistant

Muslim Assistant App does not save personal data which are listed at 2.2, in It's server unless User creates an account as declared on 6.1.

If User creates an account and prefers their account to be deleted, there are a few steps to complete the deletion:

User must go to settings, tap my profile screen and  tap to “delete account” at the footer. Then the account information from the Muslim Assistant app’s Database will be deleted automatically. User will see “Account is successfully deleted” message after deletion is complete.

It will take approximately 48 hours to apply the changes on the app. User can no longer login unless creating a new account.

User needs to delete Social Login (Facebook or Google Login) app activities themself. Steps are mentioned below.

User’s Account Information Deletion for Facebook Login

If User wants to delete their activities on Muslim Assistant of a Facebook account, Users have the choice to remove their information and delete their account by following these steps:

  1. Go to Facebook Account’s Setting & Privacy. Tap “Settings”
  2. Look for “Apps and Websites” and you will see all of the apps and websites you linked with your Facebook.
  3. Search and tap “Muslim Assistant” in the search bar.
  4. Tap “Remove”.
  5. App activities are successfully removed from Muslim Assistant app.

If Muslim Assistant app could not be found at the search result mentioned on step 3,  which is "Apps and Websites" search, that means the Muslim Assistant app activities are not stored in a Facebook account.

User’s Account Information Deletion for Google Login

If User wants to delete their activities on Muslim Assistant of a Google account, Users have the choice to remove their information and delete their account by following these steps:

  1. Go to Google Account settings 
  2. Under “Services on this device” title, go to “Settings for Google Apps”
  3. Tap Connected Apps 
  4. Choose Muslim Assistant App among the list
  5. Tap “Disconnect”
  6. App activities are successfully removed from Muslim Assistant app.

If Muslim Assistant app could not be found at the search result mentioned on step 4,  which is "Choose Muslim Assistant App among the list" search, that means the Muslim Assistant app activities are not stored in a Google account.

Besides Facebook and Google, Users could request to delete the account information of their email account that have been created on Muslim Assistant App, by contacting [email protected]  email address.

Muslim Assistant app is also available to use without an account creation where Muslim Assistant app has the reserve the right to make changes of the use or purpose of  the accounts.

Important:

Deletion of account does not end an existing Subscription or Lifetime purchase. For subscription cancellation; App Store’s, Google Play Store’s or  Huawei Mobile Services’ cancellation policies apply.

For Apple auto-renewable subscription cancellation:
https://apps.apple.com/account/subscriptions 
For Google Play auto-renewable  subscription cancellation: https://play.google.com/store/account/subscriptions 

7. DATA PRIVACY AND CONFIDENTIALITY

6.1 Users agree that all information and/or particulars sent or submitted by User through the App or Service are non-confidential and non-proprietary unless otherwise expressly indicated by the User and may be collected, used and disclosed by Muslim Assistant in accordance with Muslim Assistant’s Terms, as may be updated and/or amended by Muslim Assistant from time to time.

8. LIMITATION OF LIABILITY

7.1 Muslim Assistant shall in no event nor for any reason whatsoever be liable, even if Muslim Assistant has been advised of the possibility of such damages, losses or expenses, for any damages, loss or expense, including direct, indirect, special, or consequential damage, or economic loss, arising from or in connection with (i) any access, use or the inability to access or use the App or Service; (ii) any system, server or connection failure, error, omission, interruption, delay in transmission, computer virus or other malicious, destructive or corrupting code, agent program or macros; (iii) any use of or access to any other website or webpage provided through the App or Service; (iv) any services, products, information, data, software or other material obtained or downloaded from the App or Service or from any other website or webpage provided through the App or Service or from any other party referred by or through the use of the App or Service; or (v) Users use or misuse of the App or Service. In no event shall Muslim Assistant be liable to User, or any other party for: (a) amounts due from other Users of the App or Service in connection with the purchase of any products/services; (b) damages arising in connection with the downloading or installation of, or the inability to download or install the App, by User or other third party; and/or (c) sales, customs and/or import or export taxes.

9. INDEMNITY

8.1 User will indemnify and hold harmless Muslim Assistant from and against any and all claims, actions, proceedings, suits, liabilities, losses, damages, settlements, penalties, fines, costs or expenses (including solicitor and client costs and expenses (legal or otherwise)), which Muslim Assistant may sustain or incur, directly or indirectly, by reason of Muslim Assistant having made available the App and/or Service to User or having entered into these Terms & Conditions with User or enforcement of Muslim Assistant’s rights under these Terms & Conditions or in acting upon any instructions which User may give in relation to the App or Service or any negligence, fraud and/or misconduct on User’s part or breach of these Terms & Conditions.

8.2 User will cooperate fully in the defense of any allegation or third-party legal proceeding. Muslim Assistant reserves the right to assume the exclusive control and defence of any indemnified matter under this Clause 8.

10. INTELLECTUAL PROPERTY

9.1 All copyright and other intellectual property and proprietary rights in the content, including but not limited to text, software, code, scripts, webpages, music, sound, photographs, video, graphics, graphical User interface, forms, diagrams or other material contained in the App or Service (“Content”) belong to Muslim Assistant or its licensors unless otherwise indicated.

9.2 User may access material displayed on the App or through the Service for User’s non-commercial use only provided that User also retains all copyright and other proprietary notices contained on the materials. User may not, however, copy, reproduce, distribute, modify, transmit, reuse, re-post, or use the Content for public or commercial purposes without Muslim Assistant’s prior written permission. The trademarks, logos, and service marks (collectively the “Trademarks”) displayed on the App are registered and unregistered Trademarks of Muslim Assistant or where applicable, other third party proprietors. No right or license is given to any party accessing the App or Service to download, reproduce or use any such Trademarks.

11. TERMINATION

10.1 Muslim Assistant, in its sole discretion, may with immediate effect upon giving User notice in any of the manners (mail or email) terminate User’s right to access and use the App and/or the Service and/or invalidate Username and Password and may bar access to the App (or any part thereof) and/or the Service (or any part thereof) for any reason whatsoever, including without limitation, any breach of these Terms & Conditions.

10.2 Upon termination of these Terms & Conditions for any reason whatsoever, all rights and/or licenses granted to User under these Terms & Conditions shall immediately cease and terminate and User shall stop the access and use of the App and the Service in any way whatsoever.

10.3 Termination of these Terms & Conditions for any reason shall not affect User’s obligation to make full payment of any fees payable if such fee has not already been paid.

12. AMENDMENTS TO TERMS OF USE

11.1 Muslim Assistant may impose such further terms and conditions and make such amendments to these Terms & Conditions as Muslim Assistant may in its discretion deem fit from time to time (including terms or amendments allowing Muslim Assistant to charge or revise fees for the use of the App and/or Service). Muslim Assistant will notify User of such amendments by posting the amendments on the App or such other method of notification as may be designated by Muslim Assistant (such as via email or other forms of electronic communications), which User agree shall be sufficient notice for the purpose of this clause. If User does not agree to be bound by the amendments, User shall immediately cease all access and/or use of the App and Service. User further agree that if User continues to use and/or access the App and/or Service after being notified of such amendments to these Terms & Conditions, such use and/or access shall constitute an affirmative: (i) acknowledgement by User of these Terms & Conditions and its amendments; and (ii) agreement by User to abide and be bound by these Terms & Conditions and its amendments.

13. USER-GENERATED CONTENT

Muslim Assistant is not responsible for the contents created by the Users. All the responsibilities are entirely owned by Users.

Users warrant that the contents they generate DO NOT contain:

  • A violation of copyright, trademark, patent, trade secret, confidentiality, publicity, morality, property rights or other rights,
  • Personal contact information for themselves or others,
  • Discrimination based on race, gender, religion, nationality, disability, sexual orientation or age,
  • Another person's name, likeness or appearance; unless they have that person's express permission.
  • Defamatory, obscene, pornographic, abusive, immoral, threatening, harassing, hateful or offensive or otherwise unlawful expressions.

When Users submit content via third party sites such as Instagram, Facebook or Twitter, their use of those sites are governed by these sites’ terms and conditions and not Muslim Assistant.

Be aware that Muslim Assistant has no control over User-generated content once it leaves our app. It is possible that others may duplicate material found on our app, including, but not limited to, on other sites on the Internet or any social media platforms.

14. SUBSCRIPTIONS

14.1 Subscriptions start when the payment has been confirmed and will continue for that period (monthly, yearly or lifetime). Users might change the auto-renewal preferences from their store accounts (Google Play Store, Apple App Store or Huawei Mobile Services) or contact [email protected] for the web payment option. All the responsibilities are owned by Users about the auto-renew subscriptions. Subscription pricing is subject to change. New pricing takes effect upon renewal of the existing subscription.

Subscription will automatically renew at the end of the applicable subscription period unless the Users cancel their subscription before the end of the current subscription period. 

Muslim Assistant offers Trial version for a specified period without payment and requires Users’ payment details to start the Trial. After the Users agree that, Muslim Assistant automatically begin charging for the subscription on the first day following the end of the trial. If the Users do not want this charge, they must cancel the applicable paid subscription before the end of the trial.

Muslim Assistant may offer subscription packages to Users when they launch the app for the first time, or when Users are actively using the app. Subscription offers may be shown to Users in a full screen, as in-app-message or through a notification where Users have their own preference or consent, to reject or accept the offer. Muslim Assistant and Qibla Finder apps are free to use. It is never obligatory to accept any subscription package offers, from any App Stores (Google Play Store, Apple App Store or Huawei Mobile Services) or web purchases.

Subscription packages include specific features not served to free Users. Subscription services and prices could be updated from time to time. At the moment, premium features are: no ads, widgets, dhikr button options, Qibla compass options, Several Qur’an themes, Some of the Islamic sticker packs.

14.2 If User has purchased Premium Membership or commenced a Trial through a Code, additional terms and conditions presented to User along with the Code may also apply. In that case, User agrees to comply with such terms and conditions, in addition to this Contract.

Users must be aware that a purchased paid subscription through a third party must be canceled directly with that third party, such as Google Play Store, Apple App Store or Huawei App Gallery. If Users have made a purchase through premium.muslimassistant.com website, then Users should contact through [email protected] email address to get their subscription suspensions, cancellations managed.

14.3 We use a third-party payment processor (the “Payment Processor”) in order to receive  payments for purchases made through Muslim Assistant. The processing of such payments will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to this Member Contract. We shall be not liable for any damages caused by the Payment Processor. By making a purchase through us, User agrees to pay us, through the Payment Processor, all charges at prices in effect on the date of purchase and/or on dates the subscription renews automatically, for any use of such Paid Services in accordance with the applicable payment terms, and authorize us, through the Payment Processor, to charge User’s chosen payment provider (“Payment Method”). Assistant App Company which owns Muslim Assistant app has a partnership with Mobiscus Limited Company for the usage of Payment Processor service.

User must provide up-to-date, complete and accurate information for the billing (such as a change in billing address, email address, credit card number, or credit card expiration date) and must promptly notify us or our Payment Processor if User’s Payment Method is canceled (e.g., for loss or theft) or if User becomes aware of a potential breach of security, such as an unauthorized disclosure or use of Username or password. Changes to such information may be made at Apple App Store or Google Play Store security page depending on purchase.

User’s bank, credit or debit card company may incur additional charges for which User agrees not to hold us responsible. These shall include, without limitation, banking costs, banking charges or charges which may occur due to currency conversions.

Important: For the subscription to take effect in Muslim Assistant app for the web payment cases, Users must login to Muslim Assistant app to restore their premium account, with the associated account/email address where the web payment process have been successfully completed. It is Users responsibility to login to Muslim Assistant app with the premium associated account/email address. 

Refund processes take up to 15 days to be transferred back to your account for web payments. For the Store purchases, refund processes are up to Apple Store, Google Play Store or Huawei App Gallery depending on the Store you made the purchase from.

15. GENERAL

15.1 Muslim Assistant shall not be liable for any non-performance, error, interruption or delay in the performance of its obligations or in the App’s or the Service’s operation, or for any inaccuracy, unreliability or unsuitability of the contents made available through the App or Service if due, in whole or in part, directly or indirectly to an event or failure which is beyond the reasonable control of Muslim Assistant (including natural disasters, epidemics, acts of war or terrorism, acts of any government or authority, power failures, acts or defaults of any telecommunications network operator or carriers or the acts of a party for whom Muslim Assistant is not responsible for).

15.2 These Terms & Conditions and our relationship is governed by and construed in accordance with Turkish law. User submits to the non-exclusive jurisdiction of the courts of Turkey.

15.3 User agrees and acknowledge that these Terms & Conditions and the Service do not include the provision of Internet access or other telecommunication services by Muslim Assistant. Any Internet access or telecommunications services (such as mobile data connectivity) required by User to access and use the Service shall be User’s sole responsibility and shall be separately obtained by User, at own cost, from the appropriate telecommunications or internet access service provider.

15.4 These Terms & Service is valid for all products and services related to Muslim Assistant App, including 100% Qibla Finder App.

15.5 Muslim Assistant app is an Islamic app which has different features to help on daily performings of prays for Muslim people. Muslim Assistant is not affiliated with and does not support any particular political organisation, sect, ideology or denomination.

15.6 Muslim Assistant is not responsible of the Subscription refunds that the User should connect to Google Play Support, Apple App Store support for Store subscriptions or Muslim Assistant Support for Web Purchases. Muslim Assistant is not liable or responsible from unterminated store or web subscriptions or uncancelled multiple premium accounts by the User. 

15.7 In case of out of service, technical inabilities like involuntary data deletion, inability to serve premium features cases, Users have the right to cancel their subscriptions which are affecting the next billing cycle. Existing billing cycle’s payments will not be refunded to the User. 

15.8 Content sources and information in the app is referenced from the Presidency of the Republic of Turkey, Presidency of Religious Affairs. Where, Presidency of the Republic of Turkey, Presidency of Religious Affairs doesn’t have any liability, responsibility or connection with the Muslim Assistant App.

15.9 Any breach of the requirements or restrictions in these Terms & Conditions shall result in immediate and automatic termination of all rights and license granted under the terms of this agreement. It will be the User's responsibility to follow the Terms & Conditions updates which may be published from time to time. 

Thank you for your interest in our policy and reading the terms until the end.

 

Legal Information:

Company: Assistant App Teknoloji Inc.

Address: Mansuro─člu Mah. Ankara Cad. No:81/012 Bayrakli / ─░zmir, 35030 TURKEY

Mersis Number: 0091109107600001

For your concerns and questions, please send an email to: [email protected]